A 2013 study by Forrester Research found that 68% of CEOs didn’t believe their current sales organization and strategy could take them where they wanted to go next.
A 2014 Gartner report states that companies are spending almost as much on retaining their customers (45% of their marketing budget) as they spend on new customer acquisition (55%).
A 2013 global survey –The State of Marketing 2013 – states that bad customer experiences cost marketers $83 billion globally each year.
We excel at working with companies of all shapes and sizes to help them generate faster growth, greater revenue, and better profits. Just as importantly, we will instill in your team the mantras It’s all about the customer, One-size does not fit all, and Truly phenomenal, successful companies are totally customer-obsessed. Our four major focus areas, and all of our on-demand services, are aligned with that mission – It’s All About the Customer.
You need step-by-step advice on how to close that difficult deal against stiff competition; or you need practical input on how to make a winning investor pitch; or you need a second opinion on your sales and management comp plan; or you want to get a reality check by bouncing a host of different ideas and issues.
It is one of the industry’s first vendor services that provides in-context, hands-on coaching and strategic & tactical advice to increase the effectiveness and profitability of your management, sales, marketing and channel operations.
Our Interactive Coaching Service (ICS) is ready to provide you with actionable, real world advice.
You’d like to get a group of your rookie sales people together for an in-depth workshop on objection handling; or your product marketing team around a table for a strategy session on your next product rollout; or you need to brainstorm the development of a value map; or it’s time for your executive team to meet for an off-site and have a serious heart-to-heart moderated and prodded by your Hillspoint coach.
Our Bootcamps & Round Tables are a great opportunity to engage one of our senior consultants face-to-face for a working session of your choice.
You need to look into new markets or new territories; Or you need to move beyond the “phone-banger” approach to stimulating interest and generating new leads; Or you want to drive down the cost of lead generation while significantly increasing the quality of your leads; Or you need to increase the depth of your customer relations.
We know the processes and infrastructures you need that will take you a level above your competition. We know how to make changes to how you’re viewed by your prospective customers.
Our Market Development has developed, deployed, and managed market development programs-and we can do it for you too.